News & Insights by Atakama

What Does It Mean to Be Purpose-Built for MSPs?

Written by Atakama Team | Oct 15, 2024 9:30:00 PM

Atakama's Managed Browser Security Platform is designed specifically to meet the unique demands of MSPs. By collaborating with MSP leaders and experts, we built a solution that addresses the challenges faced by the industry. One of the biggest costs for MSPs is labor—particularly when engineers spend valuable time on tasks like client onboarding and administrative tickets.

How is Atakama’s Managed Browser Security Platform tailored for MSPs?

Our platform streamlines these processes, requiring minimal time from engineers, thanks to simplified onboarding and ongoing management. It's not just about multi-tenancy or PSA integrations; it's about reducing administrative overhead and support tickets with an easy to administer Management Console and plug-and-play policy configurations at both the global and tenant levels. We continuously improve our platform based on feedback from our MSP partners, ensuring it evolves to meet your needs.

Simplified Client Onboarding Reduced Administrative Overhead

Atakama's platform minimizes the time the MSP engineers spend onboarding clients. By leveraging the tenant's existing Entra AD configuration, an entire company can be deployed within a few minutes. MSP engineers simply add Atakama to the enterprise app list, then use their RMM to push the Atakama extension and agent to the endpoints. Through the Entra AD integration, Atakama policies are installed based on the tenant’s existing Entra AD organizational units and users list, so that you don’t need to recreate directory structures.

This efficient onboarding process will not impact existing workflows and end-user productivity. With Microsoft SSO auto-login enabled, users don’t need to manually log in for the platform policies to take effect. The platform will begin collecting user insights, filtering and blocking URLs, and preventing data loss. What can sometimes take weeks with other security tools can be done in an afternoon with Atakama.

Scalable Multi-Tenancy by Design

Effortless multi-tenancy is crucial for MSPs managing multiple tenants. Atakama’s platform is built for scale, streamlining user provisioning and administration for both managed and co-managed environments. This ensures smooth, error-free management across all tenants, enhancing the user experience and driving operational efficiency.

RMM Scripts and PSA Integrations That Save Time

The platform’s RMM scripts are designed to save engineers time and reduce errors. We provide well-documented and signed PowerShell scripts for all RMMs, ensuring error-free installation and removals. With Entra AD integration, these universal scripts automatically assign users to the correct tenant, and they require no change once implemented.

Atakama also offers robust, API-based PSA integrations that generate detailed tickets and route them to your tenant-mapped service board. Beyond ticketing, our full PSA integration also provides billing visibility. With integrations into PSAs like ConnectWise and Autotask, the platform effortlessly merges into your existing processes.

Policy Management, Monitoring, and Reporting Made Easy

Atakama is purpose-built for ease of deployment, featuring shared policy templates that MSPs can customize at the tenant level. This is particularly valuable for MSPs servicing clients in certain industries, like healthcare and financial services where compliance is critical. Tenant-specific rules override shared templates, ensuring that managing different client needs doesn’t turn into hours of extra work.

Our one-click reporting allows MSPs to generate detailed and value-add insights to share with clients. 

Consumption-Based Pricing for Scalable Growth

Atakama’s consumption-based pricing model is designed with growth in mind. With no annual commitments and a flexible, pay-as-you-go structure, MSPs have full control over costs. Our tiered pricing ensures affordability, making the platform easy to integrate into your client cybersecurity stacks. Whether you're scaling up or down, the platform offers flexibility and value while enhancing your security posture.

Ready for a Purpose-Built platform?

Atakama's Managed Browser Security Platform is designed to make your job easier, more efficient, and more secure. From seamless client onboarding and scalable multi-tenant management to powerful integrations and flexible pricing, Atakama delivers a solution that empowers MSPs to provide exceptional value without disrupting client productivity. Experience a security platform that’s built for you, because it’s built with you.